Condition: BRAND NEW
ISBN: 9781118071823
Year: 2011
Publisher: John Wiley & Sons Inc (US)
Pages: 496


Description:
The 3rd Edition of Resorts: Management and
Operation is a summary of almost 30 years of thought, analysis,
and research into the field of resort management written from a
business viewpoint yet takes into account the unique structure of
resorts. The text is divided into three sections. Each section has
a philosophical basis for the inclusion of the subsequent
principles and practices.


The first section covers major types of resorts: those that are
mountain-based, beach-based and golf/tennis based. Two chapters are
devoted to each of the various resort types. The first chapters of
each resort type focuses on development issues with the impact on
operations noted throughout. The second chapter in each resort type
deals with guest profiles and management issues. The second section
highlights what makes managing a resort different from managing a
'regular' hotel. The final section features a newly expanded
chapter on spas, pools, and indoor water parks along with
individual chapters on specialty resorts, cruise ships and casinos,
reflecting the importance of these types of properties.