Condition: BRAND NEW
ISBN: 9781401971960
Format: B-format paperback
Year: 2022
Publisher: Hay House


Description:
Leadership and engagement expert Mark C. Crowley shows how trading in the old business playbook for heart-led leadership strategies will create purpose-driven, dedicated employees and higher levels of performance. Revised and updated to address the needs of those managing Gen Z and millennial employees in addition to the latest global research on employee engagement.




It's a common belief in business that the heart has no place in workplace management. In fact, most of us were taught that the heart acts like Kryptonite in leadership- it inherently undermines a manager's effectiveness and lowers productivity and profitability. But in this completely revised and updated edition of his ground-breaking and now classic work, leadership and engagement expert, Mark C. Crowley, provides irrefutable proof that we were wrong.




In this book he will show-


How traditional leadership practices are failing. Across the globe, employee engagement and job satisfaction scores have fallen to crisis levels.


According to astonishing Gallup research (insight Crowley was first in the world to report) only 3-in-10 American workers are engaged in their jobs. And these numbers are even worse elsewhere.


It used to be that a job and a paycheck kept workers satisfied and productive. Today, pay barely makes the list of what inspires people to put their hearts into their work and contribute to their highest capacity.


People have evolved in what they need and want in exchange for work. 21st century employees are seeking to find purpose, meaning, and feelings of significance. What drives their engagement is being made to feel