Customer

Service

Shipping

Refunds

Feedback

We provide our customers with quality products, you will always receive a response to your question within 24 hours along with above standard shipping and handling.

Feel free to contact me if you have any questions.

We ship every day, so there is no excuse for your item not to arrive within 3-5 days of handling for orders within the U.S.

Here at Ross Beauty Care we value your business and understand your need for reliable cosmetics!

We ship every day from Monday to Friday. (Average Handling Time: 12 Hours.)

You can buy the items you want; we cover shipping to all US.

All other handling expenses are included free of charge.

We strive to process and ship all orders within 24 hours of payment, excluding weekends.

We do accept refunds under the following conditions:

14 day return policy, WE PAY FOR RETURN SHIPPING.

Each item is checked before being sent; therefore, we will notice if the returned item is not ours.

To return the item, it must be in the same condition that you received it(Sealed, Unused).

A 15% restocking fee will apply to all returns, unless it's our mistake.

We are working to give you excellent service when making your eBay purchase.

For any reason you think we do not deserve great feedback please send us a message before you leave feedback.

For any reason you feel we don't deserve great feedback, please message us before leaving feedback.

WE VALUE YOUR GOOD FEEDBACK, HAPPY SHOPPING!!!