The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value | Frederick F. ReichheldThe Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Frederick F. ReichheldPublisher: HBS Press (1996)ISBN: 0875844480Condition: Very good. Light rubbing to DJ. Text clean. Well bound. Binding: Hardcover with DJPages: 323Dimensions: 23,8 x 16,2 x 2,8cmSKU: IZb2700Weight: 0,7kgPrice: R97,00+++by Frederick F. Reichheld+++ Please see photo for synopsis table of contents more details of book.
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value | Frederick F. Reichheld Publisher: HBS Press (1996) ISBN: 0875844480 Condition: Very good. Light rubbing to DJ. Text clean. Well bound. Binding: Hardcover with DJ Pages: 323 Dimensions: 23,8 x 16,2 x 2,8cm SKU: IZb2700 Weight: 0,7kg Price: R97,00 +++ by Frederick F. Reichheld +++ Please see photo for synopsis/table of contents/more details of book.
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value | Frederick F. Reichheld