Description:

ISO 20000 is the international standard for service management. It provides a framework for organizations to deliver services that meet the needs of customers. The standard includes requirements for service delivery, service support, and continual service improvement.

One of the key requirements of ISO 20000 is the need for an organization to have a budget and accounting process for services. This process ensures that the organization can plan, allocate, and track expenditure on services.

The ISO 20000 Budgeting and Accounting for Services Process Template is a tool that can be used by organizations to help them meet this requirement. The template includes a set of process activities, inputs, outputs, and controls that can be used to develop a budget and accounting process for services.

Format: MS Word

The Features Included in Service Management System Policy Template are:

• Introduction
• Purpose
• Organization Context
• Leadership and Commitment
• Planning
• Support
• Operation
• Performance Evaluation
• Improvement