Binding: Paperback
Description: Getting through to someone is a critical fine art. Whether you are dealing with a harried colleague a stressed - out client or an insecure spouse things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist business consultant and coach author Mark Goulston combines his background with the latest scientific research to help you turn the impossible and unreachable people in their lives into allies devoted customers loyal colleagues and lifetime friends. In Just Listen Goulston provides simple yet powerful techniques you can use to really get through to people including how to:make a powerful and positive first impression;listen effectively;make even a total stranger (potential client) feel understood;talk an angry or aggressive person away from an instinctual unproductive reaction and toward a more rational mindset;and achieve buy - in - - the linchpin of all persuasion negotiation and sales. Whether they're coworkers friends strangers or enemies the first make - or - break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone. With this groundbreaking book you will be able to master the fine but critical art of effective communication.
Title: Just Listen Discover The Secret To Getting Through To Absolutely Anyone
Author(s): Goulston Mark M. D.
Publisher: Harpercollins Focus
Barcode: 9780814436479
Pages: 256 Pages
Publication Date: 3/4/2015
Category: Business & Management