Binding: Hardcover
Description: In her groundbreaking book The Southwest Airlines Way Jody Hoffer Gittell revealedthe management secrets of the company Fortune magazine called the most successfulairline in history. Now the bestsellingbusiness author explains how to apply thosesame principles in one of our nation's largest most important and increasingly complexindustries. High Performance Healthcare explains the criticalconcept of relational coordination coordinating work through shared goals shared knowledge and mutual respect. Because of the way healthcare is organized weak links exist throughout the chain ofcommunication. Gittell clearly demonstratesthat relational coordination strengthens thoseweak links enabling providers to deliver highquality efficient care to their patients. Using Gittell's innovative management methods you will improve quality maximizeefficiency and compete more effectively. High Performance Healthcare walks you step by stepthrough the process of: Identifying weak areas of relationalcoordination within your organization Transforming work practices thatare creating barriers to relationalcoordination Building a high performance worksystem to foster consistent relationalcoordination across all disciplines The book includes case studies illustratinghow some healthcare organizations arealready transforming themselves using Gittell sproven tools. It concludes by identifying industry - level obstacles to high performancehealthcare and showing how individual organizationsand their leaders can supportsweeping change at the highest levels. Policy changes and increased access to carewill not alone answer the healthcare industry sproblems. Timely accurate problem - solvingcommunication that crosses all organizationalboundaries is a powerful response to businessas usual. High Performance Healthcare explainsexactly how to achieve this crucial dynamic providing a long - awaited cure to an industryin crisis.
Title: High Performance Healthcare: Using The Power Of Relationships To Achieve Quality Efficiency And Resilience
Author(s): Gittell Jody Hoffer
Publisher: Mcgraw - Hill Education - Europe
Barcode: 9780071621762
Pages: 288 Pages, 0 Illustrations, Unspecified
Publication Date: 7/1/2009
Category: Medical Administration & Management